ONTIME GROUP is the leading provider of Dubai Government services with over 14 years of experience in the UAE. We own and operate more than 27 dedicated service centers across Dubai, providing our customers both government and corporate services.

We serve over 1 million customers per year and have won many awards including SME Fastest growing award and the Bin Rashid Award for excellence and many more. So, we can certainly attest to knowing how to treat our customers and treat all of them like VIP’s.

In the past two decades, OnTime Group has been UAE's leading government services provider to domestic and international business organizations. Under the able guidance of Mr. Waleid bin Abdulkareim, we have been able to establish ourselves as a reliable, trustworthy provider of a range of services in a variety of different sectors and fields in UAE, while working very closely with many government entities.

OnTime has an expanding relationship with many Dubai government entities to facilitate the efficient delivery of services. We remain flexible to meet and exceed the expectations of our government by anticipating their challenges and understanding their path of Digital Transformation into the future. With extensive experience in processing government transactions, our team is poised to deliver outstanding customer service for whatever your need as our esteemed customer.



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WHAT IS ONTIME LOYALTY PROGRAM?

Would you like to have a fully integrated solution for your business?

As an OnTime Group Loyalty Program member, you can take advantage of exclusive promotions and possibilities of cashback for yourself and your company. If you forget about the Loyalty Program, don’t worry! A team member behind the till will always ask you before you complete your purchase.

Joining the OnTime Loyalty Program is easy and free! To sign up, simply give your name, contact number and email address to any of the members of our staff present at the venue. You will be entitled to our promotions immediately.



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How do I earn points?

For every AED 1.00 (minimum of AED 20.00 OnTime Charges) you spend, you get 1 loyalty point.

With every 1500 points you accumulate, you get 50AED cashback. You can let your points roll over, collect 10,000 points and get major cashback amounts or an upgrade to the higher category cards (Gold or Platinum) and enjoy many offers and promotions with our group, you also stand a chance to get free entertainment tickets.


Other Benefits
  • Cashback on your purchases.
  • Be the first to know about offers and promotions in your category.
  • Receive points on any purchase or transaction done at any of our service points.
  • Be the first to know about our events.

Types of Membership

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BLUE

Government transaction at any service point and earning cash back for points accumulated.

Receive 20 points for every AED 20.00 OnTime Fees spent, plus info about news and events.

For every 1500 points accumulated, you receive AED 50.00 cashback.

The card is free and anybody can apply.

Points have a 12-month lifespan.

After accumulating the points, you can choose between cash back or being upgraded to the Gold or Platinum Card that offer higher benefits.



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GOLD

Government transactions at all service points and earning cash back for points accumulated and promotion on group services/products.

Receive 50 points for every AED 50.00 OnTime Fees spent, plus info about news and events, plus you can enjoy free services and promotion.

For every 10,000 points accumulated, you receive AED 500 as cashback.

Members who have accumulated credit of AED 15,000.00 OnTime Fee with non-cashback history are eligible to receive this card.

Points have a 12-month lifespan.

After accumulating the points, you can choose between cashback or upgrade to Platinum Card that offers higher benefits on promotion and cashback.

Purchasing our Business Setup packages will offer exclusively the card with (one-time payment).

The calculation of the points will be starting from AED 15,000.00 upwards. (upwards higher rates in accumulating point)

The holder will benefit from:

  • Higher rate of cash back.
  • Promitions from the Group
    • eGov LLC
      1. Website Developemnt (10% discount)
      2. Mobile App Development (10% discount)
      3. Software Application Development (10% discount)
      4. IT Infrastructure (10% discount)
      5. Annual Maintenance Contract (10% of investment value of assets)
    • Interior Design
      1. Free Consultancy
    • Facility Management
      1. Free Consultancy and Advisory Services
      2. Free Condition Survey
      3. 10$ Flat discount on all maintenance services



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PLATINUM

Government transaction at all service points and earning cash back for points accumulated and promotion on group services/product.

Receive 1000 points for every AED 1,000.00 OnTime Fees spent and info about news and events, plus you can enjoy free services and promotion.

For every 20,000 points accumulated, you receive 1000 AED cash back

Membership will be received after accumulating a credit of AED 30,000.00 OnTime Fee with non-cashback history.

Points have a 12-month lifespan.

The calculation of the points will be starting from AED 30,000.00 upwards (higher rates in accumulating point).

The holder will benefit from:

  • Higher rate of cash back.
  • Marketing Packages: promotion in the outlet, on our screens for one week. social media one lifetime.
  • Free ticket for entertainment (this will be included in the packages of BS).
  • Stand a chance to win an annual lottery ticket with fly Dubai.
  • Promotions from the Group
    • eGov LLC
      1. Website Development (10% discount)
      2. Mobile App Development (10% discount)
      3. Software Application Development (10% discount)
      4. IT Infrastructure (10% discount)
      5. Annual Maintenance Contract (10% of investment value of assets)
    • Interior Design
      1. Free Consultancy
    • Facility Management
      1. Free Consultancy and Advisory Services
      2. Free Condition Survey
      3. 10$ Flat discount on all maintenance services